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UrgentIQ Insights

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Elevate your practice

Leverage our expertise to modernize your practice and improve your financial and patient outcomes

Commercial payer denial on an urgent care insurance claim marked DENIED for insufficient documentation
June 24, 2026

The Hidden Revenue Drain: How Commercial Payers Are Downcoding More Claims

Commercial Payers Are Downcoding More Claims
Patrice Pash
Head of Professional Services
All Posts
Grow Your Urgent Care Occupational Medicine Program

Why Occupational Medicine Makes Sense for Urgent Care

Turn Summer Slowdowns into Occupational Medicine Revenue Growth
Patrice Pash
•
June 3, 2026
A trusted urgent care provider in a modern clinic setting, highlighting clinical expertise, patient trust, and professional urgent care marketing.

Building Patient Trust: Marketing Strategies for Modern Urgent Care Centers

Building Lasting Patient Trust in Urgent Care
Patrice Pash
•
May 20, 2026
urgent-care-awareness-month-family-visit

Urgent Care: From Gap Filler to Growth Engine

Urgent care is becoming healthcare’s front door
Patrice Pash
•
May 6, 2026
Urgent care medical billing statement and calculator in front of clinic, representing an RCM transition and billing company switch.

Switching Billing Companies? The RCM Transition Checklist Every Urgent Care Needs

A checklist to switch billing partners without revenue loss
Patrice Pash
•
April 22, 2026
Standardized medical documentation workflow in urgent care showing faster charting, improved efficiency, and increased healthcare revenue with structured templates

Standardized Documentation: The Key to Faster Workflows and Higher Revenue

Standardized documentation boosts efficiency, compliance, and revenue.
Patrice Pash
•
March 24, 2026
Nurse taking patient's blood pressure

The ROI of Hiring Registered Nurses in Urgent Care

RNs in urgent care: higher cost, higher ROI when used strategically.
Patrice Pash
•
March 11, 2026
Urgent care revenue cycle management concept showing denied insurance claims, accounts receivable aging chart, and rising collections performance.

Urgent Care RCM: 5 Critical Vetting Questions

5 questions to vet urgent care billing partners.
Patrice Pash
•
February 25, 2026
Urgent care staff training

The ROI of On-Going Staff Training & Skills Assessments For Urgent Care

Training in urgent care isn’t optional—it’s your performance edge.
Patrice Pash
•
February 11, 2026
Patient Holding tablet doing a satisfaction survey with 5 stars

Patient Satisfaction That Performs for Your Urgent Care

Boost patient satisfaction with real-time feedback and smarter urgent care operations.
Patrice Pash
•
January 28, 2026
background of an urgent care clinic, foreground a chart comparing 2026 issues with a 2026 success plan

Urgent Care 2026- Make this the Year to Solve the Biggest Operational Challenges

Plan to operate a smarter and more efficient urgent care 2026.
Patrice Pash
•
January 7, 2026
A caterpillar with medical symbols on its body changing into a butterfly with medical symbols on its wings. Text of Healthcare 2026

2026 Health Insurance Reset: How Urgent Care Can Prepare

Get ready for 2026 insurance changes impacting urgent care billing, plans, and workflows.
Patrice Pash
•
December 10, 2025
a cartoon turkey with a broken leg being seen by a doctor in an urgent care

Urgent Care Holiday Hours: Pros & Cons

Plan smarter holiday hours for your urgent care
Patrice Pash
•
November 25, 2025
an urgent care building with a "we're still open" sign along with a jagged trend line going downward

Shutdown Shockwaves: Urgent Care’s Short- and Long-Term Risks

Shutdown strains urgent care with delays, cutbacks, and rising uncertainty.
Patrice Pash
•
November 5, 2025
Smiling urgent care clinical staff

Urgent Care Staffing Strategies for Seasonal Volume Changes

Smart urgent care staffing tips to handle seasonal volume changes and improve patient flow.
Patrice Pash
•
October 22, 2025
pictures of a doctor on a video call with images of an urgent care clinic and the outline of the US Capital building

Medicare Telemedicine Updates: What Urgent Care Centers Need to Know Amid the Government Shutdown

Medicare telehealth extends through 2025—urgent cares must prep for billing and policy changes.
Patrice Pash
•
October 7, 2025
urgent care staff standing in front of an urgent care looking happy and relaxed

Building Morale and Retaining Staff in Urgent Care Centers

Strategies to retain staff and boost morale in urgent care
Patrice Pash
•
September 24, 2025
scales with value on one side and volume on the other with an image of an urgent care clinic behind them

From Volume to Value: Urgent Care’s Next Big Challenge

How urgent care is adapting to value-based care models.
Patrice Pash
•
September 10, 2025
Doctor on phone looking frustrated with support

Getting the Most Out of Your EMR Support: A Guide for Urgent Care Practices

How urgent care clinics can get the most from EMR support.
Patrice Pash
•
August 27, 2025
an image of a computer keyboard with ELIGIBILITY colored in blue

The Critical Role of Real Time Verification in Urgent Care

Reduce denials and boost revenue with real-time verification.
Patrice Pash
•
August 13, 2025

Why You Should Be Glad Your EMR is Refactoring

Refactor your EMR to boost efficiency and patient satisfaction.
Patrice Pash
•
July 23, 2025

Simple Ways to Make Your Urgent Care Safer (Without Breaking the Bank)

Simple ways to make your urgent care clinic safer and more efficient.
Patrice Pash
•
July 20, 2025

5 Operational Strategies to Improve Billing in Your Urgent Care

Boost urgent care billing with 5 key operational strategies.
Patrice Pash
•
July 11, 2025

Debunking Occupational Medicine Myths in Urgent Care

Get the truth about adding OccMed to your urgent care services.
Patrice Pash
•
May 30, 2025

How Urgent Care Centers Can Attract More Patients During the Off-Season

Grow urgent care visits with smart summer marketing strategies.
Patrice Pash
•
May 16, 2025

Urgent Care Appointments: Enhancing Access or Adding Complexity?

Urgent Care Appointments: Enhancing Access or Adding Complexity?
Patrice Pash
•
April 25, 2025

The Importance of Monitoring KPIs for Your Urgent Care Center - and Which Ones to Track

Track these 10 KPIs to elevate your urgent care center’s performance.
Patrice Pash
•
April 11, 2025

Boosting Revenue Through Better Chart Documentation

Boost urgent care revenue with smarter chart documentation.
Patrice Pash
•
March 27, 2025

5 Key Differentiators of Successful Urgent Care Centers

Key traits that make urgent care centers stand out.
Patrice Pash
•
March 17, 2025

Deep Cleaning Your Urgent Care Center: Steps & Why it Matters.

Deep cleaning protects patients, ensures compliance, and boosts trust.
Patrice Pash
•
February 28, 2025

Maximize Front Desk Collections at Your Urgent Care

Improve urgent care cash flow with front desk collection strategies.
Patrice Pash
•
February 14, 2025

How Urgent Care Centers Can Help Manage Healthcare Costs as Deductibles Reset in January

Affordable urgent care options ease new deductible burdens.
Patrice Pash
•
January 31, 2025

What's in Store for Healthcare in 2025?

Key healthcare trends and challenges to watch in 2025.
Patrice Pash
•
January 9, 2025

Identifying and Reducing Challenges to Effective Template Creation

Tackle EMR template issues to improve workflow and care.
Patrice Pash
•
December 19, 2024

The Role of Artificial Intelligence in Revolutionizing Urgent Care

AI improves speed, accuracy, and care in urgent care settings.
Patrice Pash
•
December 12, 2024

The Power of Gratitude in Urgent Care

Gratitude boosts morale and loyalty in urgent care.
Patrice Pash
•
November 27, 2024

How to Effectively Prepare and Train Your Staff for an EMR System Switch

Prepare your team for a smooth EMR system transition.
Patrice Pash
•
November 15, 2024

Understanding the Causes and Impact of IV Fluid and Medication Shortages in the United States

2024 medication shortages strain urgent care nationwide.
Patrice Pash
•
November 6, 2024

Effectively Utilize Medical Assistants in Your Urgent Care

Optimize medical assistants to boost urgent care efficiency.
Patrice Pash
•
October 24, 2024

Combat Provider Burnout By Changing EHR

Cut burnout by choosing the right EHR for urgent care.
Patrice Pash
•
October 16, 2024

The Crucial Role of Physician Assistants in Urgent Care

PAs improve access, care quality, and efficiency in urgent care.
Patrice Pash
•
October 9, 2024

Template Optimization in EHR: Benefits for Healthcare Providers

Streamline clinical workflows with optimized EHR templates.
Patrice Pash
•
September 27, 2024

Should Urgent Care Centers Continue Offering Flu Shots in 2024?

Flu shots drive revenue and retention for urgent care in 2024.
Patrice Pash
•
September 19, 2024

Promote Your Urgent Care as the Best Choice for Back-to-School Health Needs

Fast, walk-in urgent care for back-to-school health needs.
Patrice Pash
•
September 4, 2024

How an Optimal EHR System Can Boost Profitability

Save time and boost profits with an efficient EHR system.
Patrice Pash
•
August 29, 2024

Switching your EMR doesn't have to be complicated or disruptive

Easily switch EHR systems without disrupting your practice.
Patrice Pash
•
August 16, 2024

See how much time you can save

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